Shipping FAQ
Eko Core 500 Shipping Availability in Arizona
At this time, we are unable to ship the Eko CORE 500 to customers in Arizona. Our team is actively working to make Eko devices available in Arizona as soon...
Can I cancel or change my order?
While we can’t make changes to orders after they’ve been placed, * customers can cancel their order within 60 minutes of purchase. To cancel your order: Log...
How long does shipping take?
We process orders as quickly as we can and keep you posted along the way. Check your email for updates! Keep in mind - orders with embroidered items will...
Why can’t I select Express shipping at checkout?
Due to a high volume of incoming orders at this time, Express Shipping is not currently available for purchase. Rest assured, our team is working as quickly...
Can I edit my shipping address after I’ve placed my order?
While we’re unable to change your shipping address after purchase, we can help cancel it during business hours within our 1-hour cancellation window - just...
Where do you ship?
We ship to all 50 U.S. states, Puerto Rico, Virgin Islands, American Samoa, Micronesia, Marshall Islands, Northern Mariana Islands, Palau, and Guam. We also...
Can I use a freight forwarder to ship my order internationally?
We strongly recommend placing your order directly from wearfigs.com, as we currently ship to many countries with full tracking and delivery coverage. See...
My order got lost in the mail…
Oh no! Worry not. If you’ve received your delivery confirmation but do not see your package, it may not be lost. Sometimes, our carriers are a little...
How much is shipping?
For U.S. Standard shipping is FREE if you spend $50 or more, $10 if you spend under $50. Express shipping is available in the continental U.S. for $20 USD...
Are you planning on shipping FIGS to other countries?
Yes! FIGS around the world is our dream! We’re not there quite yet, but we’re working on it. We'd love to know what country you're in, let us know!...
How do you determine international shipping costs?
International shipping, taxes, and applicable duties are dependent on your location. We have to abide by local laws and sometimes our costs reflect this. In...
Can I expedite my order?
Certainly! We’re happy to offer Express shipping for FIGS that are needed, stat! Express shipping to the continental U.S. is available for $20 USD per order...