Where is my digital gift card?Updated a month ago

If you recently purchased a digital gift card (or e-gift card) on our website, you're in the right place! Here are some tips to help ensure you receive your code:

• As soon as you've ordered your gift cards, you'll receive a confirmation email from [email protected]. This email does not contain the code.
• If you selected a specific date for the gift card to be sent, the recipient will not receive the code until that scheduled date.
• The code will be sent to the recipient from [email protected]. 
• If the gift card is a gift, the subject line will be: Purchaser's name Bought You a Gift Card at FIGS!
• If the gift card is sent to the same email that was used to purchase, the subject line will be: FIGS via Rise.ai 
• If the email does not appear in your inbox, we recommend searching your email's spam & promotion folders just to be safe!
• Digital Gift Cards are usually quick, but can take up to 4 hours for processing.

If you're unable to locate the code, let us know! We'll be ready to help!  🤝